FAQs | Straight answers to the most common owner questions.
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Owner‑on‑title co‑hosting means you stay on the tenancy or freehold; we set up and manage the short‑let operation end‑to‑end: pricing, listing, guest vetting, cleaning, linen, and monthly reporting; all within London’s 90‑day cap.
Our fee is a percentage of booking revenue; cleaning is charged to guests.
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It depends on photos, safety checks, and calendar setup; if the property is guest‑ready, we can launch within 7–10 days from agreement.
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We cover across London
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Each month you receive a statement showing ADR, occupancy, gross revenue by platform, fees, cleaning charges, maintenance items, and your net payout; we include brief commentary on performance and upcoming pricing moves.
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If something is damaged, we handle it immediately: document with photos and invoices; recover via guest deposit or platform claim; coordinate repair or replacement; then report it on your monthly statement.
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We do not take a head‑lease or sublet; we do not pay rent; you remain on title and we operate as your co‑host.
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Who handles maintenance and small repairs?
You approve how maintenance is handled; we coordinate small repairs with pre‑agreed spend limits and trusted trades; anything beyond that is quoted for your approval.
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No; it’s the owner’s responsibility to furnish. We specify what’s needed for guest‑ready standards, and if you want us to handle it end‑to‑end we can source, install, and stage as a paid onboarding service with a clear budget and timeline.
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